Delivery Information
We make sure your order reaches you safely, quickly, and with full visibility.
Shipping Methods
All orders are sent using tracked delivery, so you always know where your parcel is. We primarily use Royal Mail, but if you need an alternative courier, simply [contact us] and we’ll arrange the best option.
Free delivery:
UK orders over £50
International orders over £250
Dispatch Times
Most orders are dispatched the next working day.
For urgent or time-sensitive shipments, reach out to us—we’ll find the fastest, most reliable solution.
Delivery Times
UK: Typically delivered within 48 hours after dispatch.
International:
Europe: 3–5 working days
Rest of the world (including USA): 5–7 working days
These are guidelines only. Delivery may take longer due to customs, local postal services, or unexpected delays.
Tracking Your Order
A tracking number is provided as soon as your order ships. You can follow its journey every step of the way.
International Orders & Customs
For orders outside the UK, any customs fees or import duties are the responsibility of the recipient. We recommend checking local regulations before placing your order.
Delays or Damaged Items
If your parcel is delayed or arrives damaged, please [contact us] immediately.
For damaged items, provide photos of the item and packaging to help us resolve the issue quickly.
For returns or refunds, see our [Refund and Returns Policy].
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: support@ak3dstudio.com
By visiting Contact page on our website: https://ak3dstudio.com/contact/