Privacy Policy

Email

andrei@ak3dstudio.com

We collect or use the following information to provide services and goods, including delivery:

• Names and contact details

• Addresses

• Purchase or account history

• Payment details (including card or bank information for transfers and direct debits)

• Information relating to loyalty programmes

We collect or use the following information for the operation of customer accounts and guarantees:

• Names and contact details

• Addresses

• Payment details (including card or bank information for transfers and direct debits)

• Purchase history

• Account information, including registration details

• Information used for security purposes

We collect or use the following information to prevent crime, prosecute offenders, or defend against legal action:

• Names and contact information

• Customer or client accounts and records

• Financial transaction information

We collect or use the following information for service updates or marketing purposes:

• Names and contact details

• Marketing preferences

• Location data

• Purchase or viewing history

• IP addresses

• Website and app user journey information

Our lawful bases for collecting or using personal information to provide services and goods are:

• Consent

• Contract

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

• Consent

• Contract

• Legal obligation

• Legitimate interest:

1. We collect and use personal information to effectively manage customer accounts and provide guarantees based on our legitimate interests. This includes: Account Management: Ensuring proper creation, maintenance, and support of customer accounts. Customer Service: Handling inquiries, processing orders, and resolving issues to enhance customer experience. Guarantees and Warranties: Verifying and honoring warranty claims efficiently. Service Improvement: Using data to improve our products and services.

Our lawful bases for collecting or using personal information to prevent crime, prosecute offenders or defend against legal action are:

• Legitimate interest:

1. Crime Prevention and Prosecution: Collecting personal information helps us prevent fraud, theft, and other criminal activities. By maintaining accurate records of purchases, we can identify and address suspicious activities, contributing to a safer environment for all customers. Legal Defense: In the event of legal disputes, having detailed records of transactions and customer interactions allows us to defend against false claims and demonstrate compliance with legal requirements. This ensures that we can protect our business interests and maintain our reputation. Enforcing Licensing Agreements: Collecting data enables us to verify that our licensed products are being used according to the terms of the license agreements. This is particularly important for licenses that restrict business use, ensuring that our intellectual property rights are protected.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Legitimate interest:

1. Enhanced Customer Experience: By collecting personal information, we can provide timely and relevant service updates. This ensures that customers are informed about important changes, improvements, and new features, enhancing their overall experience with our products and services. Tailored Marketing: Using personal information allows us to tailor our marketing efforts to match customer preferences and interests. This means customers receive information and offers that are relevant to them, making our marketing more effective and valuable. Business Growth: Marketing based on personal information helps us reach potential new customers and retain existing ones, driving business growth and enabling us to continue offering high-quality products and services.

• People directly